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SUPPLIES
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& KITS
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HOW TO ORDER
CONTACT
US
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ORDERING
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Minimum Order for Train merchandise is
$25.00
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Personal checks and money orders are accepted and will have to clear
before order is shipped usually two weeks.
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Texas residents must add 8.25% sales tax.
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All Train merchandise is new unless otherwise noted and comes with the
full manufacturers warranty. Defective merchandise must be returned to
manufacturer no exceptions.
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ALL LOCOMOTIVE SALES ARE FINAL
DEFECTIVE PRODUCT MUST BE RETURNED TO THE MANUFACTURER
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Items we consider for returns must be returned within 30-days of order
receipt. You must contact us first.
Any product returned without authorization from us will be refused. Returned
items may incur a restocking fee up to 15%.
Returned items must be in new and resalable condition with all original boxes
and packing.
Shipping, handling, and insurance charges are non-refundable. Shipping cost and
restocking fees will be deducted from customers refund.
Orders that must be canceled after they have been submitted and
charged may be assessed a 3 to 4% transaction fee.
Credit card companies and PayPal charge retailers per transaction, even if the
order is canceled.
HOW TO RESERVE AN ORDER
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To reserve an order we require a 20% down
payment. A lot of items arrive over a period of time like ordering Walthers
name trains. We will ship each item as it arrives after receiving payment in
full for that item. The down payment will be applied to the last item shipped
completing the order. Most reserved orders will save you up to 25% off msrp.
Let us know what you want and we will be glad to give you a quote you cannot
beat! Refunds on pre-orders will only be given when
merchandise is sold. We have to do this to keep the deep discounts we offer. No
exceptions.
Estimated Shipping and Handling:
THIS IS AN ESTIMATE DONE BY AMOUNT
IF ACTUAL COST IS WELL BELOW THE
AMOUNT A CREDIT WILL BE ISSUED.
IF IT IS MORE YOU WILL RECEIVE AN INVOICE
FOR THE AMOUNT OVER ACTUAL COST
NEW SHIPPING CHARGES FROM USPS
PRACTICALLY DOUBLE FOR TRACK OR
ANY PACKAGE OVER 24" IN LENGTH
WE WILL SHIP UPS - IF YOU WANT USPS
EMAIL ME WITH ADDRESS FOR QUOTE
The following shipping rates are listed below
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Total Order |
Shipping Charge |
Under $59.99 |
$15.95 |
$60.00 $129.95 |
$19.95 |
$129.96 - $209.95 |
$24.95 |
$209.96 - $299.95 |
$30.95 |
$299.96 and up |
$38.95 |
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Oversized And/Or Heavy Packages - Extra Shipping Charges/
Shipping Method Changes
Oversized and/or heavy packages that have dimensional weight charges will
incur additional shipping charges as imposed by all shipping carriers (FedEx,
UPS, USPS, DHL). Customers will be charged the actual cost of shipping
(Plus a $2.00 handling fee).Items may include, but not limited to:
Transformers, Track, Train Sets, Expansion Packs, and more. Call for details.
Please Note these types of orders will incur additional freight charges
and will be added by Harris Hobbies at the time of order processing and will
not be reflected on the final order checkout page.
- ATTENTION CANADIAN CUSTOMERS!
WE USE U.S. MAIL FOR SHIPPING. WE ADD A $7.95 FEE TO THE SHIPPING COST
WHICH COVERS YOUR IMPORT DUTY AND TAXES. THIS ALLOWS THE PACKAGE TO COME RIGHT
TO YOU WITH NO HASSLES
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Please note that our shipping costs include shipping and handling
(shipping materials) costs. All items are packaged well in a box or bubble
envelope for shipping. If express mail is wanted/needed please contact so a
price can be obtained.
- WE NO LONGER SHIP TO EUROPE. WE REFUSE TO GET A
VAT NUMBER AND REPORT TAXES QUARTELY. I APOLOGIZE TO OUR EUROPEAN
CUSTOMERS
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ALL OTHER INTERNATIONAL BUYERS; All orders are subject to a 2%
exchange rate fee. Please contact us as per shipping costs. All costs are
received from USPS to give an actual cost plus shipping and handling. Please
note that International deliveries can take up to 4 weeks depending on where
you are. We guarantee delivery up to the point when item leaves US. Some
countries we can add insurance but requires Priority Mail.
Custom identification number will be sent for you to track when it gets to your
country.
Any shipping promotions are for the Continental US only. Contact us for a
discount during promotions.
BUYERS IN MEXICO: As per previous paragraph, custom identification
number will be sent for you to track. We have seen a chain of transactions to
Mexico disappear once in your country. We will guarantee the package up to the
point of leaving US, once in Mexico we DO NOT guarantee delivery and
will not take responsibility for delivery. Please purchase according to this
paragraph, as we can not refund money for items when they do not arrive to
you International Buyers
- Please Note: Import Duties, taxes and charges are not
included in the item price or shipping charges. These charges are the buyer's
responsibility. Please check with your country's customs office to determine
what these additional costs may be prior to buying. These charges are normally
collected by the delivering freight (shipping) company or when you pick the
item up - do not confuse them for additional shipping charges. I do not mark
merchandise values below or mark items as "gifts" - US and
International government regulations prohibit such behavior.
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